1. Information We Collect

We collect information that you provide directly to us when using our Property Tax Appeal Assistant service, including:

• Property information (address, parcel number, county)
• Assessment and market value data
• Comparable property information (Comps)
• Tax exemption information
• Payment information (processed securely through third-party payment processors)
• Download tokens for report retrieval

2. How We Use Your Information

We use the information we collect to:

• Generate your property tax appeal report
• Process your payment
• Enable you to retrieve your report using your download token
• Improve our services and user experience
• Comply with legal obligations

3. Data Storage and Security

We use Supabase to securely store your data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Retention

We retain your property information and generated reports for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data by contacting us.

5. Third-Party Services

We use third-party services, including Supabase for data storage and payment processors for payment handling. These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

7. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.